Shipping Policy

At KhadiTraditional.com, we are dedicated to ensuring that your shopping experience is seamless and satisfactory. Our shipping policy is designed to provide clarity on our shipping procedures, charges, and delivery timelines.

Shipping Charges:

  • Prepaid Orders: A flat shipping fee of ₹50 is applied to all prepaid orders.
  • Cash on Delivery (COD) Orders: A fixed charge of ₹110 is applied to all COD orders.

Order Processing Time:

  • All orders are processed and dispatched within 1-2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time:

  • Metro and Urban Areas: Estimated delivery time is 2-4 working days.
  • Non-Metro or Remote Locations: Estimated delivery time is 5-7 working days.

Please note that delivery timelines are subject to courier service availability in your region, unexpected delays (e.g., weather conditions, strikes), and public holidays.

Shipping Partners:

We have partnered with reputable courier services, including Delhivery, Ekart, FedEx, DHL, and Bluedart, to ensure reliable and timely delivery of your orders.

Order Tracking:

  • Once your order has been dispatched, you will receive an email or SMS notification containing your tracking details.
  • You can use the provided tracking number to monitor the status of your shipment through the respective courier's website.

Delivery Address:

  • Please ensure that the shipping address provided at checkout is accurate and complete to avoid any delays or mis deliveries.
  • We are unable to redirect orders once they have been dispatched.

Shipping to Multiple Addresses:

  • Currently, each order can be shipped to a single address. If you wish to send products to different addresses, please place separate orders for each destination.

Packaging:

  • All orders are securely packaged to prevent damage during transit.
  • If you receive a package that appears to be tampered with or damaged, please refuse to accept it and contact our customer support immediately.

Customer Support:

We strive to provide you with the best possible service and appreciate your understanding of our shipping policies.